We hope you will love your Growlmama products. However, if you do need to return an order, please contact us and we will take you through the process.
If you are not happy with your purchase, we can offer an exchange or full refund, provided the request is made within 7 days of the original order being placed.
In the event that you need to return an item please follow the steps below:
Before you return any item/s please contact us first to let us know why the item is to be returned.
The item/s must be returned to us undamaged in original packaging with all tags intact and in a perfect re-saleable condition before we can provide an exchange or refund.
You must pay the price of postage for any item returned for an exchange or refund. It is advised that you use a traceable method of delivery, as we cannot accept responsibility for returned items that are lost in the post. We cannot accept responsibility for any returned products until they are received by a member of staff at Growlmama.
The original cost of shipping to you will not be refunded.
Please send your item/s to:
4/26 Somerset St
Refunds will be issued to the same payment method as the original purchase.